THE MEOW MANIFESTO
COSTCO MEETS FINANCIAL SERVICES
Meow is in no way associated with COSTCO or Costco Wholesale Corporation. COSTCO is a registered trademark of Costco Wholesale Corporation, in no way affiliated with Meow.
Look, I know what you’re thinking. How does the name “Meow” gel with corporate treasury and financial services? Well, it doesn’t. But what you’re about to read is a manifesto of what makes Meow… and why we believe that building the “Costco for financial services” is worth pouring blood, sweat and cat names into. Buckle up…
We are outsiders.
We reject the Silicon Valley approach. We reject fancy billboards. We reject bloated company building. We hate the words “spend to grow”. We never equate headcount with success. We reject the idea that slick design and sexy branding is the secret sauce. And we reject the idea that hype and press build generational companies.
We bring a U.S. midwestern mentality to company building.
Every single cent matters. We battle for reduced rent. We fight for every basis point with our partners. We view rapid hiring as an exception not the rule.
This midwestern mentality is summed into one idea:
The Costco for Financial Services
The name Costco actually stands for “Cost Company”.
The value prop was stupidly simple:
Decimate the cost of a product to deliver the best value to the customer.
We believe every financial services company at scale was built the wrong way. They made one key pitfall: acting like financial services is a high margin product. If you believe that financial services print cash like software, you buy billboards. If you believe financial services are high margin, you rent yachts.
We disagree.
“Financial services are a commodity”
If you believe this, every dollar spent on a billboard is a dollar you end up charging your customer. If you believe this, every yacht party comes out of the customer’s pocket.
Yes, we know financial technology can generate real value. But know what actually matters?
Obsessively providing the best value for the lowest cost. Costco did it for retail. Meow does it for financial services.
Because the truth is, financial services suck. The customer eats sneaky fees. The customer bears the brunt of bloated headcount. The customer takes it on the chin when you buy your billboard.
The customer pays for it all if you have a 0% checking account.
Some may hate the name Meow. Some may hate the mentality. But we don’t care.
We aren’t going anywhere.
